Privacy Policy
Effective date: October 2025
1. Introduction
We are committed to safeguarding the privacy and security of your personal data.
This policy explains how we lawfully, fairly, and transparently collect, use, and protect your personal data – whether you are a customer, business contact, supplier, or website visitor.
This policy applies where Embrace SAS acts as a data controller, meaning we determine the purpose and means of processing your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable French law.
We may ask for your consent to use cookies when you first visit our website.
You may unsubscribe from marketing messages or request the deletion of your personal data (“right to be forgotten”) by emailing contact@embrace.fr.
2. Personal Data We Process
We may collect and process the following types of personal data:
- Website usage data – such as IP address, browser type, geographic location, referral source, and pages visited.
- Contact and inquiry data – information you submit via forms or email (e.g., name, job title, company, email address, phone number, message content).
- Transactional and account data – contact, company, and billing information required to provide services or respond to commercial requests.
- Support data – technical documents or communications you share with our support team.
- Recruitment data – information you provide when applying for a job with us.
We do not intentionally collect or process sensitive data (special categories under Article 9 GDPR).
3. Purposes and Lawful Bases for Processing
We process personal data only when there is a lawful basis under Article 6 GDPR:
|
Purpose |
Lawful Basis |
|---|---|
|
To deliver our software, support, and professional services |
Performance of a contract |
|
To manage customer relationships and communications |
Legitimate interest |
|
To respond to website or contact form inquiries |
Legitimate interest |
|
To send business-to-business news and product updates |
Legitimate interest (soft opt-in) |
|
To comply with accounting, tax, and legal obligations |
Legal obligation |
|
To protect our systems and prevent misuse or fraud |
Legitimate interest |
We do not engage in automated decision-making or profiling that produces legal effects.
4. Sharing Your Personal Data
We do not sell or rent personal data.
We may share data only with:
- Service providers (data processors) supporting our operations such as hosting, IT, analytics, CRM, support, accounting, or HR management.
- Professional advisers (auditors, accountants, legal counsel).
- Public authorities when required by law or regulation.
All third parties operate under a Data Processing Agreement (DPA) ensuring GDPR compliance.
5. International Data Transfers
Some service providers may process data outside the European Economic Area (EEA).
When such transfers occur, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards approved by the European Commission to ensure adequate protection of your data.
6. Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, taking into account contractual and legal obligations, business needs, and applicable statutory requirements.
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data (Art. 15)
- Rectify inaccurate or incomplete data (Art. 16)
- Erase your data (“right to be forgotten”) (Art. 17)
- Restrict processing (Art. 18)
- Data portability (Art. 20)
- Object to processing based on legitimate interest (Art. 21)
- Withdraw consent at any time (Art. 7)
To exercise these rights, contact contact@embrace.fr or write to our registered address below.
We respond within 30 days of receipt of your request.
8. Cookies and Analytics
We use cookies and analytics tools to understand website usage and improve our content.
Analytics cookies are used only with your consent, which you can manage through our cookie banner.
For more information, see Google Privacy Policy
9. Security of Your Data
We apply appropriate technical and organizational measures to protect personal data, including encryption, access controls, regular backups, and periodic security reviews.
Access to personal data is limited to authorized personnel who are bound by confidentiality obligations.
10. Updates to This Policy
We may update this privacy policy periodically.
The latest version will always be available at https://embrace.fr/privacy-policy, with the effective date shown above.
11. Contact Details
Data Controller:
Embrace SAS
3 rue Casteja, 92100 Boulogne-Billancourt, France
SIRET 813 443 231 00028
Email: contact@embrace.fr
Phone: +33 1 46 21 46 05
Website: https://embrace.fr
Data Protection Officer (DPO): Julien Gachot

Address
86-88 rue Thiers
92100 Boulogne-Billancourt
France

Phone
+33 1 46 05 46 21

contact@embrace.fr